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Fred Smith Plumbing & Heating Co.
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1674 First Avenue
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New York
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NY
10128
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(212)744-1300
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www.fredsmithplumbing.com
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Summary of Most Frequent Ratings
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Customer Recommendation: |
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Work Quality |
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Cost Evaluation :
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Value Analysis |
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Services and Specialities:
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Top-notch plumbing installation and service
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Summary Of Comments:
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The professionals at Fred Smith––known informally as the "rocket scientists" of plumbing––lend their NASA-level expertise to both small and large jobs at all phases of the plumbing process. The company brings 85 years of experience and one of its nine field supervisors to troubleshoot and assess each job, free of charge, before sending the mechanic. Led by principal Phillip Kraus, the firm reportedly can "adjust to anything" and consistently delivers efficient, top-quality work. Based right in the heart of the city, we're told Fred Smith keeps service technicians in reserve to ensure a quick response time.
While references tell us the firm has "A" and "B" crews, clients describe all the Fred Smith's men as consummate professionals--courteous of clients, respectful of space and highly skilled. Managers of prestigious co-ops and flagship general contractors all recommend Fred Smith without exception. Interestingly, as a result of economies of scale and the firm's meticulous troubleshooting, Fred Smith's prices are competitive with anyone in the city. And considering the fact that about 60 percent of the firm's repair jobs are done with one man and charged accordingly, the firm may be not only the city's best overall plumbing contractor, but one of its best values as well. Additional services include installation & maintenance of Culligan Water Filtration Systems.
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"They are fabulous. Fred is tremendous!" "The best of the best--no question." "Has the best response time in town because of the large staff. Does great work." "Clean, efficient friendly." "No job is too tough." "Came in under their estimate. What more could I ask for?"
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Main Contact:
Phil Kraus, Sandy Kraus
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Email:
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Explanation of Rating Symbols
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Recommend? |
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5 = My First and Only Choice;
4 = On My Short List;
3 = Satisfied, Might Hire Again;
2 = Have Reservations;
1 = Not Pleased, Would Not Hire Again; 0 = Never Talk to Again
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Quality |
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5 = Highest Imaginable; 4 = Excellent;
3 = Strong; 2 = Adequate;
1 = Substandard; 0
= Awful |
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Cost |
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5 = Over the Top; 4 = Expensive;
3 = Reasonable; 2 = Moderate;
1 = Inexpensive;
0 = Amazing Bargain |
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Value |
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5 = Extraordinary Value; 4 = Good Value;
3 = Mediocre Value;
2 = Poor Value;
1 = Unconscionable;
0 = Rip Off |
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Empty Folder |
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Provider has not yet been rated on this factor |
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